We give a voice to the knowledge that isn’t written down anywhere.
Quisquilia uses AI interviewers to capture the tacit knowledge of an organisation and give it shape. People talk. The interviewer listens and digs deeper.
Ten minutes, by voice or in writing. In Italian for now.
A Sharazad product.
80%of a company’s knowledge lives in people’s heads, not in documents.
A recurring estimate in knowledge management research.
Noise and structure
Without structure, answers are just noise.
A structured interview lines them up.
And the signal comes through.
- The machine setting done by feel.
- The colleague everyone asks, who isn’t the boss on the org chart.
- The exception no procedure covers, which someone handles every week.
Each dot is an answer. Kahneman, Sibony and Sunstein call it Noise.
People make things work with know-how that often isn’t written down anywhere. Has anyone ever asked them?
Where it helps.
When the answers are in people’s heads, we start from a concrete question.
-
People. What do the people in your organisation know?
Map the skills, roles and processes your people carry, before that knowledge walks out the door.
-
Market. Why do they choose us, or someone else?
Hear from customers and prospects to understand their motives, barriers and buying criteria.
-
Stories. Which experiences deserve to last?
Collect real stories for events and publications.
The interviewer listens. Then asks again.
AI interviewers hold a real conversation. They ask follow-up questions, pick up the interesting threads and change direction when needed.
Made to measure. We design an interviewer for your case. Goal, tone, context and the shape of the results.
Answers become insight.
We connect what people tell us. Shared practices, differences and open questions come to the surface.
- 12:31
Walk me through a normal night in the warehouse. Where do you start?
- 12:36
With a round of the cold rooms. I check the temperatures by hand, even though there’s an alarm.
- 12:44
follows upWhy by hand, if there’s an alarm?
- 12:48
Because the alarm goes off late. By then the stock is already at risk.
- 12:57
follows upAnd if one night you weren’t there?
- 13:02
Who are they going to call at three in the morning? They call me anyway.
Speed or depth. Until now, you had to choose.
Forms reach everyone but stay on the surface. Interviews go deep but never reach everyone. With Quisquilia, the trade-off ends here.
You used to choose between
- People reachedeveryone
- Timeshort
- When to answerwhenever you like
- Depthlow
- Questionspre-written, the same for all
- How to answerpre-written answers
This is a form.